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Deleting your Postacio account

You can permanently delete your Postacio account and all of its data at any time, directly from the app. Deletion is immediate and cannot be undone. If you have a paid plan, deleting the account ends it straight away. You can still ask for a refund within 14 days of your last payment, as the refund policy describes; past that, cancel it first from Plan & billing if you want to use what you have paid for.

How to delete your account

  1. 1
    Log in to Postacio and open Settings.
  2. 2
    Scroll to the Delete account danger zone at the bottom of the page.
  3. 3
    Type delete my account to confirm, then choose Delete my account. That is it - your account and its data are removed right away.

What deletion removes

Deleting your account permanently removes everything tied to it:

  • Your connected social accounts, and the stored access tokens for them. X, Facebook, Instagram, TikTok and YouTube are also asked to revoke Postacio’s access, except while the same account is still connected in another workspace. Instagram may not act on the request, and LinkedIn gives apps no way to make it, so for those two remove Postacio in that network’s own settings too.
  • Every post you composed, scheduled, or published through Postacio, and its per-platform records.
  • All of your analytics history - the post and account snapshots we kept over time.
  • Any media you uploaded, and your Postacio login itself.

Content you already published to a social platform lives on that platform under its own rules - delete it there as well if you want it gone. Postacio only removes what it holds.

Removing Postacio from Facebook or Instagram

If you remove Postacio in your Facebook or Instagram settings, Meta tells us. The accounts you connected stop working in Postacio and we delete their access tokens. You can connect them again at any time.

If you also ask Meta to delete your data, Meta gives you a link to this page with a code, so you can check on the request. For each account you connected, we delete:

  • The account itself in Postacio, with its access tokens, its name and its picture.
  • Its analytics: follower counts, audience figures and the numbers we read for its posts.
  • The posts we copied from your Facebook or Instagram timeline so you could see their numbers in Postacio.

We keep the posts you wrote in Postacio, published or not, in your Postacio account until you delete them. They are your content. A post you published through Postacio keeps its link to Facebook or Instagram.

Prefer to export first?

Before deleting, you can download a full copy of your data as a single JSON file from the same Settings page. Deletion does not require an export, and an export is not kept after your account is gone.

Need a hand?

If you can no longer sign in but still want your data deleted, email us at privacy@postacio.com from the address on your account and we will remove it for you.